Terms and conditions.

These Terms and Conditions (“Terms”) govern the provision of the services (“Services”) provided by Sage Consulting Herts (“Consultant”, “we”, “us”, or “our”) to the client (“Client”, “you”, or “your”).

By engaging our Services or making a payment through our website, you acknowledge that you have read, understood, and agree to these Terms.

1. Scope of Services

1.1 The Consultant will provide professional consulting services, which may include (but are not limited to):

  • Strategic business planning, which is advisory in nature;

  • Analysis and business development support;

  • Bespoke design of training and educational programme delivery;

  • delivery of existing training and educational material;

  • Coaching, mentoring, and skills development sessions;

1.2 The specific scope, deliverables, and fees will be outlined in a written proposal, quotation, or agreement, which could be in any format in which we have a professional presence.

1.3 Any changes or additions to the agreed scope must be confirmed in writing and may result in additional charges.

2. Fees, Deposits, and Payment

2.1 Fees will be as set out in the written agreement and then issued by a formalised invoice.

2.2 Invoices are payable within 14 days of the invoice date, unless otherwise agreed in writing.

2.3 Deposits Paid via Website:

  • Where a deposit is paid through our website to request or secure Services, the deposit is non-refundable, except where the Consultant cancels the booking and no suitable alternative date or service can be provided.

  • The deposit amount will be deducted from the final invoice for the agreed Services.

  • If the Client cancels or fails to proceed with the booking, the deposit will be forfeited in full.

2.4 Late payments of invoices may incur further charges of £50 per day, plus any recovery fees incurred.

2.5 The Consultant reserves the right to suspend Services where invoices remain unpaid.

3. Cancellations

3.1 Either party may cancel or postpone a training or other event by providing 14 days’ written notice. any invoice or quote will remain for a new date. In addition, the paid deposit will remain redeemable against a new date.

3.2 Either party may terminate immediately if the other party commits a material breach of these Terms and fails to remedy it within 7 days of written notice.

3.3 Upon termination, the Client shall pay for all Services rendered and expenses incurred up to the termination date.

3.4 Where the Client terminates after Services have commenced, any deposits or payments made are non-refundable.

4. Confidentiality

4.1 Both parties shall keep confidential all information obtained in connection with the Services that is not publicly available.

4.2 Confidential information may only be disclosed if required by law or with the prior written consent of the other party.

4.3 This clause shall continue to apply after the termination of the Engagement.

5. Intellectual Property

5.1 All materials, training content, strategies, and resources created or supplied by the Consultant (“Materials”) remain the intellectual property of the Consultant unless otherwise agreed.

5.2 Upon full payment, the Client is granted a non-exclusive, non-transferable licence to use the Materials solely for internal business or educational purposes.

5.3 The Client shall not reproduce, distribute, or modify the Materials without prior written consent.

6. Attendance and Participation (Educational Services)

6.1 The Client is responsible for ensuring that participants attend sessions.

6.2 The Consultant reserves the right to modify content, delivery format, or schedule to improve quality or due to unforeseen circumstances.

6.3 Fees for educational programmes are non-refundable once sessions have commenced, except where cancelled by the Consultant.

6.4 Where an individual (rather than a group) would like to change a booking, these may be transferable if prior notice is given.

7. Independent Contractor

The Consultant provides Services as an independent contractor. Nothing in these Terms shall create an employment, partnership, or agency relationship between the Consultant and the Client.

8. Limitation of Liability

8.1 Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded under the law.

8.2 To the fullest extent permitted by law, the Consultant’s total liability for any claim shall not exceed the total fees paid by the Client for the Services giving rise to the claim.

8.3 The Consultant shall not be liable for indirect or consequential losses, including loss of profits, revenue, or data.

8.4 The Client acknowledges that business outcomes depend on numerous external factors and that the Consultant provides advice and guidance only.

9. Indemnity

The Client agrees to indemnify and hold harmless the Consultant from any losses, claims, or damages arising out of the Client’s misuse of the Services or Materials, or any breach of these Terms.

10. Governing Law and Jurisdiction

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. parties submit to the exclusive jurisdiction of the courts of England and Wales.

11. Force Majeure

The Consultant shall not be liable for any delay or failure to perform obligations due to causes beyond reasonable control, including but not limited to natural disasters, pandemics, strikes, or governmental restrictions.

12. Entire Agreement

These Terms, together with any written Engagement, proposal, or online booking confirmation, constitute the entire agreement between the parties and supersede all prior discussions, negotiations, or representations.

13. Amendments

Any amendments to these Terms must be made in writing and agreed to by both parties.

By confirming a booking, signing an Engagement, or making a payment (including deposits via our website), you agree to these Terms and Conditions.

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